• At this point, the conversation will go more quickly if you have your insurance card/information on hand. If you don’t have your insurance information, don’t worry. We can work with you. With your name and the information you provide, we can immediately contact your insurance provider and begin the verification process. We have working relationships with most major insurance companies, but if you don’t have insurance, don’t panic – you can still get treatment. We have several payment options, including self-payment plans. We assess and accept self-payment methods on a patient-by-patient basis.

• Once this information is collected, the Coordinator will schedule you for an on-site assessment and intake appointment. Please bring your driver’s license, insurance card, list of medications, and any past diagnosis or discharge documentation with you to your appointment.

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STEP 3: ASSESSMENT & INTAKE 

• When you arrive, a staff member will be ready and waiting to meet you. The Intake Coordinator will complete the intake process and assistance filling out essential screening inventories to gather baseline data.  

• You will complete the in-person Comprehensive Assessment (Mental Health and Drug & Alcohol Assessment). This is a thorough screening administered by a licensed professional. This is our chance to learn more about you and your unique circumstances. A clinical staff member will confirm you’re at the appropriate level of care, psychologically and emotionally ready to receive the treatment that best meets your needs.

• Once the assessment is completed, the Intake Coordinator will provide you with an orientation and a welcome packet and walk you through our policies and procedures, program and services expectations, and where you will receive treatment. Participants at all levels of care will receive specific details relevant to their level of care.